To Our Valued Members and Partners,

Caring. Responsible. Supportive. Trusted.

At UHA, our founding physicians believed there was a better way to care for people—not just through medicine, but through the systems that support their well-being. That belief continues to guide every decision we make.

In 2024, we reaffirmed our purpose: to deliver simple and worry-free experiences for our members, physicians, and associates. Guided by our core values—Caring, Responsible, Supportive, and Trusted—we took meaningful steps to bring this purpose to life in impactful ways. Our focus remained clear: to make health insurance simpler, smarter, and more caring for our members, employer groups, and the provider community.

Through community partnerships, local sponsorships, and expanded digital outreach, we deepened our commitment to Caring by simplifying healthcare, promoting real interaction with our members to fill in gaps when care falls short.

In line with our value of Responsibility, we diligently managed resources to ensure your premium dollars are spent wisely, while providing access to good care. Internally, we embraced our Supportive values by inspiring our team with a purpose to deliver exceptional service.

At the heart of it all is Trust. We place patients at the center of care and help our members navigate their health with clarity, compassion, and confidence.

Together, we can build something better—healthcare that is simple, worry-free, and rooted in aloha.