In Person
Topa Financial Center
700 Bishop Street
Suite 300 Bishop Street Tower
Honolulu, Hawaii 96813-4100
Get Driving Directions via Google Maps
Open 8 a.m. - 4 p.m. Hawaii Standard Time
Monday through Friday except holidays
View holiday schedule
By E-mail
Email us your inquiry via our online form, or give us a call at one of the appropriate numbers below.
By Phone
P: (808) 532-4000
Toll free: (800) 458-4600
Toll free fax: (866) 572-4393
Customer Services and General Information
For questions on benefits, claim status, eligibility, replacement member ID cards, provider agreements, changes to your provider file
For questions on benefits, claim status, eligibility, replacement member ID cards, provider agreements, changes to your provider file
P: (808) 532-4009
Toll free: (800) 458-4600, ext. 301
Toll free fax: (866) 577-3035
Toll free: (800) 458-4600, ext. 301
Toll free fax: (866) 577-3035
P: (808) 532-4007
Toll free: (800) 458-4600, ext. 299
Toll free fax: (877) 222-3198
Toll free: (800) 458-4600, ext. 299
Toll free fax: (877) 222-3198
Employer Services and COBRA
For help with changes to enrollment and member ID cards
For help with changes to enrollment and member ID cards
P: (808) 532-4006
Toll free: (800) 458-4600, ext. 300
Toll free fax: (866) 572-4384
Toll free: (800) 458-4600, ext. 300
Toll free fax: (866) 572-4384
Health Care Services
For help with prior authorizations and requirements
For help with prior authorizations and requirements
P: (808) 535-5981
Toll free: (800) 458-4600, ext. 253
Toll free fax: (866) 572-4383
Toll free: (800) 458-4600, ext. 253
Toll free fax: (866) 572-4383
Information Services
For help with setting up electronic transactions
For help with setting up electronic transactions
UHA Holiday Schedule
UHA will be closed in observance of the following holidays in 2013
| Holiday | Date Observed | |
| New Year's Day | Tuesday | January 1, 2013 |
| Presidents' Day | Monday | February 18, 2013 |
| Memorial Day | Monday | May 27, 2013 |
| King Kamehameha I Day | Tuesday | June 11, 2013 |
| Independence Day | Thursday | July 4, 2013 |
| Statehood Day | Friday | August 16, 2013 |
| Labor Day | Monday | September 2, 2013 |
| Columbus Day | Monday | October 14, 2013 |
| Thanksgiving Day | Thursday | November 28, 2013 |
| Day After Thanksgiving | Friday | November 29, 2013 |
| * Christmas Eve | Tuesday | December 24, 2013 |
| Christmas Day | Wednesday | December 25, 2013 |
| * New Year's Eve | Tuesday | December 31, 2013 |
* Open 8 a.m. - 12 Noon, Hawaii Standard Time
