• Who is considered a dependent?
• How do I add my newborn child, adopted child, or newlywed spouse to my plan?
• How do I add a new employee to our group?
• How do I terminate coverage for an employee?
• I lost my member ID card. How do I get a new one?
• How long does it take to get a member ID card?
• Will my dependents receive member ID cards?

 

Q. Who is considered a dependent?
A. The following are considered eligible dependents:

• The spouse of the employee
• The unmarried children of the employee, including legally adopted children, stepchildren and qualified children placed for adoption, through age 18
• Unmarried children age 18 and up to age 25 as long as they are full-time students
• Unmarried children who are disabled
• Other categories of dependents are subject to the provisions of the employer's Group Service Agreement. Please consult with your employer for questions about dependent eligibility.

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Q. How do I add my newborn child, adopted child, or newlywed spouse to my plan?
A. To enroll your newborn child, adopted child, or newlywed spouse, complete a Member Change form. The form along with the appropriate documents should be submitted by the group administrator to UHA. Additions to your health plan must be enrolled within 31 days of birth, adoption, or marriage.

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Q. How do I add a new employee to our group?
A. An employer can add a new employee anytime with the Member Enrollment form within 31 days of the date the employee becomes eligible for coverage. Coverage will always be effective on the first day of the month following enrollment.

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Q. How do I terminate coverage for an employee?
A. An employer can terminate an employee's coverage by using the Member Termination form. Employee eligibility under most medical benefits programs terminates on the last day of the month in which employment ends. Mid-month terminations or retroactive terminations will not be accepted.

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Q. I lost my member ID card. How do I get a new one?
A. You may either contact Member Services, email us via our online form, or complete and fax a Request for Member Identification Card form.

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Q. How long does it take to get a member ID card?
A. Member ID cards are usually mailed within five days after an enrollment or request for a card is received. Prescription cards, provided by RxAmerica, are usually mailed within 7 - 10 business days.

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Q. Will my dependents receive member ID cards?
A. Yes, one member ID card is issued for each member (employee, spouse, dependent). The card lists the name of the subscriber (employee) and the member. Each member is also issued two prescription cards, provided by RxAmerica.

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